Legal
Legal documents
GatU is a marketplace that connects people who need home services (Clients) with independent home-service professionals (Providers). Two sets of Terms govern the two sides of that marketplace, and one Privacy Policy covers everyone. Each document says who it applies to and how to reach us.
All documents are issued by Judea Holdings LLC, doing business as GatU.
Privacy Policy
How GatU collects, uses, shares, and protects personal information across the GatU apps, website, and services.
Who it applies to
Everyone who uses GatU — Clients, Providers, and visitors to this website.
What it covers
- What personal information we collect and why
- Location, payments, messages, and text-message consent
- Who we share data with and how long we keep it
- Your privacy rights and how to delete your account
Updated 08/09/2026Read the privacy policyClient Terms of Service
The terms that govern booking, paying for, and communicating with independent home-service professionals through the GatU Customer app.
Who it applies to
Clients — anyone who books home services through the GatU Customer app.
What it covers
- Booking, cancellation, and payment through the Platform
- Refunds and disputes with Providers
- Your conduct and account suspension
- Liability limits and binding arbitration (with a 30-day opt-out)
Updated 08/09/2026Read the client termsProvider Terms of Service
The terms that govern offering and performing home services, getting paid, and communicating with clients through the GatU Business app.
Who it applies to
Providers — independent home-service professionals and businesses using the GatU Business app.
What it covers
- Eligibility, verification, and independent-contractor status
- Payouts, fees, taxes, and chargebacks
- Insurance, licensing, reviews, and Client disputes
- Liability, indemnity, and binding arbitration
Updated 08/09/2026Read the provider terms
Questions about any of these documents? Email support@gatuservices.com.